Refund Policy

QR Code Generator Pro - Clear and fair refund terms

7-Day Money-Back Guarantee

Effective Date: January 1, 2025

Last Updated: June 25, 2025

7-Day Money-Back Guarantee

We stand behind the quality of our QR code generation tools and templates. If you're not completely satisfied with your purchase, we offer a full refund within 7 days of purchase.

Eligible for Refund
  • QR generator package purchases within 7 days
  • Technical issues preventing download or access
  • QR tools not matching the description provided
  • Duplicate purchases made by error
  • Payment processing errors
  • QR generator tools containing errors or bugs
Not Eligible for Refund
  • Change of mind after 7 days
  • QR tools already downloaded and used successfully
  • Custom modification work completed
  • Violation of our terms of service
  • QR tools working as described but not meeting expectations

How to Request a Refund

To request a refund, please contact our support team with the following information:

  • Your Razorpay payment ID or order number
  • Email address used for purchase
  • Package purchased (Basic ₹499, Professional ₹999, or Enterprise ₹2999)
  • Reason for refund request
  • Any relevant screenshots or documentation

Refund Processing Time

Once your refund request is approved, processing times are:

  • Credit/Debit Cards: 5-7 business days
  • Digital Wallets (PayTM, PhonePe): 3-5 business days
  • Net Banking: 7-10 business days
  • UPI: 1-3 business days

Refunds are processed through Razorpay to the original payment method used for purchase.

Contact Support for Refunds

Email: contact@qrcodegeneratorpro.com

Phone: +91 7503789008

WhatsApp: +91 7503789008

Support Hours: 9:00 AM - 9:00 PM IST

Response Time: Within 30 minutes

WhatsApp Support Manual File Delivery

Package-Specific Refund Terms

Full refund available if HTML QR generator tools or templates are defective or don't match description.

Partial refunds available if only specific components (analytics dashboard, PHP scripts, or WordPress plugin) are defective.

Full technical support included. Refunds processed only if source code is fundamentally flawed or unusable.

Policy Updates

We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the new policy.

Questions About This Policy?

For any questions about this refund policy, contact us at contact@qrcodegeneratorpro.com or call +91 7503789008.